Systems Support / Systems Engineer

Job Description

Responsibilities: 

  •         Responsible for full range of Information System’s activities for MOL Group Companies in Hong Kong;
  •         Monitor and ensure IT systems’ availability;
  •         Troubleshoot and remediate IT system fault/problem;
  •         Act as project team member of IT projects to assist on system updates, upgrades, migrations and outages;
  •         Maintain IT assets inventory;
  •         Act as 1st level IT service desk and provide Tier 1 IT user support;
  •         Prepare/maintain IT training materials/user guides;
  •         Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications;
  •         Fulfil other business or system needs from time-to-time as required by management;
  •         Handle any other ad hoc projects as assigned.

 

Requirements: 

  • Higher Diploma or above in Information Technology or related disciplines;  
  • 2 years relevant working experience is preferable; fresh graduate will also be considered; 
  • Knowledge in technical infrastructure environment (e.g. Windows, Linux, VMWare, Networking, VPN, Firewall, VoIP); 
  • Experience in technical infrastructure operations and cloud infrastructure (e.g. Azure, AWS) is an advantage; 
  • Experience in WordPress and Bluehost for website development is an advantage;  
  • Willing to learn, independent, responsible and self-motivated; 
  • Good problem-solving skills and communication skills; 
  • Good command of spoken and written English and Chinese; 
  • Candidate with more experience will be considered as Systems Engineer. 

All information provided by applicants will be used for recruitment related purpose only and will be handled in strict confidence by authorized personnel.

 

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